New Year, New Insurance? Save Yourself Time and Headaches

By: Aprill Murphy

by Stacey Slaymaker, CPC, RH-CBS, Revenue Cycle Director

A new year often brings fresh starts—and for many patients, new or updated health insurance. Boone County Health Center would like to remind patients that even small insurance changes can have a big impact on how visits are billed and claims are processed. Taking a few minutes to update your insurance information can help prevent delays, billing errors, and unnecessary stress later on.

Each year, insurance plans, coverage details, and member information may change. This year, however, there have been more changes in the insurance marketplace than usual. Premiums have increased, and many individuals and families have switched plans or providers. Even if you believe your insurance has stayed the same, details such as group numbers or coverage rules may have changed.

Keeping your insurance information current helps ensure claims are processed correctly and in a timely manner. When outdated or incorrect insurance information is on file, claims may be delayed, denied, or billed incorrectly. This can create extra work and frustration for both patients and staff—and may result in unexpected bills or the need for corrections later. Simply put, updating your insurance can save you time, stress, and unnecessary headaches.

We strongly encourage patients to bring their current insurance card to every visit, even if you have been here before.

If you have insurance updates or questions, please contact Patient Financial Services at 402-395-3166, stop by the south entrance of the Health Center at 1173 S. 8th Street, or email patientfinancialservices@boonecohealth.org.