PFAC

Patient and Family Advisory Council

In April of 2017, Boone County Health Center (BCHC) began a revolutionary new group called the Patient and Family Advisory Council (PFAC) that models partnership between Boone County Health Center staff, patients and family caregivers.

Local citizens applied to be part of this group and were chosen from many age groups and towns to represent the patients and families at Boone County Health Center.

PFAC meets quarterly to share positive thoughts and helpful criticisms about the care given at Boone County Health Center. The experiences of PFAC members have been powerful in helping Boone County Health Center have a better sense of the patient experience to build a culture where each decision is made in the best interest of patients and families.